Answers within seconds
A customer with a question drops off when they have to wait. The assistant answers straight away, day and night, with a link to the source.
For online stores
A chatbot for your online store that answers customer questions right away
Customers want to know what shipping costs, when their parcel arrives and how returns work, in the evening and at weekends too. Voicetask answers those questions instantly from your own store information. Whatever really needs you lands as a task in one worklist.
No credit card needed · live in 5 minutes
Example: a question, an answer and a task
De Korenaar Bakery
You are chatting with an AI assistant; answers may contain mistakes. A message you leave goes to De Korenaar Bakery with your contact details. Privacy
Hi! How can I help you?
Powered by Voicetask
Tasks
Birthday cake (20 people) — send a quote
Quote (category chosen by AI)via widgetCall back about nut allergy question
Question (category chosen by AI)via widget
The questions you get every day, answered automatically
The assistant reads your FAQ and your shipping, returns and contact pages, and only answers with what's in them.
- How much is shipping?
- When will my order arrive?
- How do I return something?
- Which payment methods do you accept?
- Do you ship to Belgium?
- Can I pick up my order?
- Can I exchange an item?
- Do you have a physical shop?
Why online stores choose Voicetask
No question or complaint gets lost
Is it about one specific order, or is the answer nowhere to be found? The assistant asks for the details and puts it in your worklist as a task, with a category and an email notification.
Customer service without being online
Live chat needs someone watching. Voicetask handles the standard questions itself, so you can spend your time on your store.
Works with your store platform
One line of code puts the assistant on every page. It takes on your logo and colours and stays out of your store's way.
Shopify
Paste the code in theme.liquid, just before </body>.
WooCommerce
Use a custom code plugin such as WPCode and paste the code in the footer.
Wix
Add the code under Settings → Custom code, on all pages.
Other platforms
Works anywhere you can add your own code to the footer of your site.
Live in 5 minutes
1
Create an account
Enter your website: we read your FAQ and main pages automatically.
2
Choose your style
Logo and colours — you see the preview right away. The font follows your website automatically.
3
Paste one line of code
One script tag on your website and the assistant is live.
Frequently asked questions about the store chatbot
Can the chatbot look up the status of an order?
No, the assistant isn't connected to your order system. When a customer asks about a specific order, it notes the order number and contact details and puts the question in your worklist as a task, so you can reply to the customer.
Does it work with Shopify and WooCommerce?
Yes. In Shopify you paste the code in theme.liquid; in WooCommerce you use a WordPress plugin for custom code such as WPCode. The steps per platform are in the help in your dashboard.
Does the chatbot make up answers?
No. It only answers with information from your own FAQ and store pages and shows the source. If something isn't covered, it says so honestly and offers to pass a message on to you.
How is this different from live chat?
Live chat needs someone at the computer. Voicetask answers the standard questions itself, outside opening hours too, and lines up the rest as tasks for when you have time.
What does it cost?
€9.95 per month excl. VAT, after a 14-day free trial without a credit card. You can cancel monthly.
Simple pricing
Start free for 14 days. No credit card hassle — cancel anytime.
14-day free trial
Starter
€9,95 / month
excl. VAT
- ✓1 user
- ✓Up to 5,000 tasks and 25 categories
- ✓AI website widget
- ✓FAQ ingestion (RAG)
- ✓AI task categorisation
- ✓Email notifications & digests
- ✓PDF export
Team
Coming soon
More users, roles and integrations.
Business
Coming soon
SLA, SSO and custom AI models.
Let your store answer the questions itself
Start your 14-day free trial today. After that €9.95 per month excl. VAT, cancel monthly.
Try it free